Shipping & delivery Policy
At E Athlia, we are committed to providing our customers with a smooth and reliable shopping experience. This Shipping & Delivery Policy outlines the key details regarding the shipment and delivery of products purchased through our e-commerce website. Please read this policy carefully to understand the shipping and delivery processes.
- Shipping Information
- Delivery Areas: We offer delivery services within India & outside of India.
- Delivery Timeframes: The estimated delivery time for your order will be specified during the checkout process. This timeframe may vary depending on factors such as your delivery location and product availability. We make every effort to ensure timely deliveries.
- Shipping Charges: Shipping charges, if applicable, will be displayed during the checkout process. The cost may vary based on your location and the size or weight of the products in your order.
- Shipping will be done in 5-7 working days.
- Order Processing
- Order Confirmation: After you place an order on our website, you will receive an order confirmation email containing your order details.
- Order Processing: Our team will begin processing your order as soon as the payment is confirmed. Product availability and the delivery location will determine the processing time.
- Tracking Information: You will receive a tracking number and link to track your order once it has been shipped. This will allow you to monitor the status of your delivery.
- Delivery Process
- Delivery Partner: We work with reliable delivery partners to ensure the safe and timely delivery of your order.
- Delivery Attempts: Our delivery partners will attempt delivery multiple times in case the recipient is unavailable. After a few failed attempts, the package may be returned to us.
- Delivery Address: Please provide accurate and complete delivery information, including any special instructions. Failure to do so may lead to delivery delays or issues.
- Receipt of Order: It is important to inspect your order upon receipt. If you notice any visible damage to the packaging or any discrepancies with the delivered products, please report it to the delivery personnel and contact our customer support team immediately.
- Non-Delivery
If your order is not delivered within the estimated timeframe or if you encounter any issues with your delivery, please contact our customer support team as soon as possible. We will investigate the matter and provide a resolution.
- Contact Us
If you have any questions or require assistance related to shipping and delivery, please contact our customer support team at:
Address- KIDEDU Sport and Training LLP Office no. 202 Classic Niyati Building, HXH7+35P, Ganesh Park Road, Wagholi, Pune, Maharashtra 411014
Phone: +91-8103435555
Email: contact@eathlia.com
By placing an order on our e-commerce website, you agree to abide by this Shipping & Delivery Policy. Please ensure you read and understand the terms outlined here. If you have any doubts or concerns, we recommend contacting our customer support team before making a purchase.